Relocating to a new country can be exciting yet challenging, especially when it comes to healthcare.
For foreigners in China, finding a trustworthy doctor can feel daunting due to language barriers, unfamiliar medical practices, and navigating a new system.
This guide simplifies the process and offers practical tips to help you find the care you need, no matter where you are in China.
Understanding China’s Healthcare System
China’s healthcare system includes both public and private services, each with its own advantages and challenges:
- Public Hospitals: These are government-run and widely available, offering affordable healthcare. However, the quality of care and English proficiency among staff can vary significantly.
- Private Hospitals and Clinics: These cater to expatriates and often provide higher-quality care with English-speaking staff. They are more expensive but offer a more comfortable and familiar experience.
- International Hospitals: Located in major cities like Beijing, Shanghai, and Guangzhou, these hospitals provide world-class medical services with multilingual staff. They are the best option for those who prefer a familiar healthcare environment.
- Specialty Clinics: These focus on specific areas of medicine, such as dental care, dermatology, or pediatrics. They are often privately run and provide specialized care.
Steps to Finding a Doctor in China
1. Research Online
Use online resources to find doctors and medical facilities that cater to foreigners.
Some helpful platforms include:
- China Access Health: A comprehensive guide to healthcare in China.
- Expat Focus: Offers lists of hospitals and clinics for expatriates.
- Apps like Ping An Good Doctor and Chunyu Yisheng allow you to search for doctors based on your location and medical needs. Note: These apps are primarily in Chinese, so non-Chinese speakers may need assistance or translation tools.
2. Ask for Recommendations
Join expat communities and forums to get recommendations from fellow expatriates.
Local WeChat groups are particularly valuable for finding trusted doctors and clinics in your area.
Search for groups like “Expats in [Your City]” or “Foreigners in China.”
3. Visit International Hospitals
If you live in a major city, international hospitals are a reliable option.
These facilities are accustomed to treating foreigners and have English-speaking staff.
Some well-known international hospitals include:
4. Check Insurance Coverage
Before visiting a hospital or clinic, confirm that it is covered by your health insurance.
Many international hospitals have direct billing arrangements with major insurance providers, which simplifies the payment process.
If your insurance is not accepted, ask about reimbursement options.
5. Consider Telemedicine
Telemedicine is a growing option in China, especially for non-emergency consultations.
Platforms like Jiahui Health and WeDoctor offer English-language services, allowing you to consult with a doctor remotely.
Making an Appointment
1. Online Booking
Many hospitals and clinics offer online appointment booking through their websites or apps.
This is a convenient way to secure a slot without waiting in line.
2. Phone Booking
You can also call the hospital or clinic to make an appointment.
Be prepared to provide your personal details and a brief description of your medical issue.
If you don’t speak Chinese, ask if an English-speaking staff member is available.
3. Walk-in Appointments
For non-emergency cases, you can visit the hospital and register at the reception.
Public hospitals often require you to get a hospital card (就诊卡 jiùzhěnkǎ), which stores your medical records.
Be aware that walk-ins at public hospitals may involve long waiting times.
What to Expect During Your Visit
- Registration: Upon arrival, register at the reception. Bring your passport for identification. Public hospitals require a hospital card, which you can obtain on-site.
- Consultation: The doctor will assess your condition and may order tests or prescribe medication. In international hospitals, the process is similar to what you might be used to in your home country.
- Payment: Public hospitals usually require payment upfront, while private and international hospitals may offer direct billing to your insurance provider.
- Follow-up: If follow-up visits are necessary, schedule them before leaving the hospital. Keep your hospital card and any medical documents safe for future reference.
Tips for a Smooth Experience
- Learn Basic Medical Terms in Chinese: Familiarize yourself with key phrases like:
- “I need a doctor” (我需要医生 wǒ xūyào yīshēng)
- “Where is the hospital?” (医院在哪儿 yīyuàn zài nǎr)
- “I feel sick” (我不舒服 wǒ bù shūfu)
- Carry Essential Documents: Always bring your passport, health insurance card, and any previous medical records.
- Use Translation Tools: Apps like Google Translate or Pleco can help with communication. Some hospitals also offer translation services for a fee.
- Be Patient: The healthcare system in China may differ from what you’re used to. Be polite and ask for help if needed.
- Emergency Numbers: Keep a list of emergency numbers handy. The emergency number for medical assistance in China is 120.
Special Considerations for Families
If you’re seeking pediatric or maternity care, consider the following:
- Pediatricians: International hospitals and specialty clinics often have English-speaking pediatricians. Ask for recommendations from other expat parents.
- Maternity Care: Facilities like Shanghai Redleaf International Women’s Hospital and Beijing United Family Hospital are popular choices for prenatal and postnatal care.
Emergency Care Guidance
In a medical emergency:
- Dial 120 for an ambulance. Be prepared to provide your location in Chinese or use a translation app.
- Head to the nearest Tier 3 public hospital, as these are best equipped for emergencies.
- If you’re in a major city, international hospitals also handle emergencies but may require upfront payment.
Cultural Differences to Be Aware Of
- Traditional Chinese Medicine (TCM): Many public hospitals integrate TCM with modern medicine. If you’re unfamiliar with TCM, ask your doctor to explain the treatment options.
- Doctor-Patient Communication: Doctors in China may provide less detailed explanations compared to Western practices. Don’t hesitate to ask questions or request clarification.
Conclusion
Finding a doctor as a foreigner in China may seem challenging, but with the right resources and preparation, it can be a manageable task.
By understanding the healthcare system, researching your options, and utilizing available tools, you can ensure that you receive the medical care you need while living in China.
Stay informed, stay prepared, and don’t hesitate to seek help when needed.
With this guide, you’ll be better equipped to navigate China’s healthcare system and find the care you deserve.