This guide provides a comprehensive overview of what you need to know about using pharmacies in China, from finding the right pharmacy to understanding prescription requirements and dealing with language barriers.
Navigating the healthcare system in a foreign country can be challenging, and using pharmacies in China is no exception.
Whether you’re a tourist or an expatriate, understanding how to access and utilize pharmacy services in China is essential for maintaining your health and well-being.
Types of Pharmacies in China
China has a variety of pharmacies that cater to different needs, including:
Chain Pharmacies
These are large, well-known pharmacy chains with multiple branches across cities. Examples include Tongrentang (同仁堂), Nepstar (海王星辰), and Watsons (屈臣氏).
These pharmacies often have a wide range of medications and health products.
Independent Pharmacies
Independent pharmacies are smaller, locally owned establishments.
They may not have the same extensive inventory as chain pharmacies but can offer personalized service.
Hospital Pharmacies
Located within hospitals, these pharmacies primarily serve patients who have received prescriptions from hospital doctors.
They are well-stocked with a wide range of medications.
Traditional Chinese Medicine (TCM) Pharmacies
These pharmacies specialize in traditional Chinese medicine, including herbal remedies and acupuncture supplies.
Examples include Beijing Tongrentang (北京同仁堂) and Shanghai Hu Qing Yu Tang (上海胡庆余堂).
Finding a Pharmacy
Finding a pharmacy in China is relatively easy, especially in urban areas. Here are a few tips to help you locate one:
Online Maps and Apps
Use online maps like Baidu Maps or Google Maps to search for nearby pharmacies.
Apps like Dianping (大众点评) also provide reviews and ratings for pharmacies.
Asking Locals
Don’t hesitate to ask locals for directions to the nearest pharmacy. Most people will be happy to help.
Hotel Concierge
If you’re staying at a hotel, the concierge can assist you in finding a nearby pharmacy and may even provide directions or arrange transportation.
Prescription and Over-the-Counter Medications
In China, both prescription (处方药) and over-the-counter (OTC, 非处方药) medications are available. Understanding the distinction is important for obtaining the right medication.
Prescription Medications
- To obtain prescription medications, you will need a valid prescription from a licensed medical practitioner. Prescriptions from foreign doctors are generally not accepted, so you’ll need to visit a local doctor to get a prescription.
- Hospital pharmacies are the most reliable source for prescription medications, as they are directly linked to medical facilities.
Over-the-Counter Medications
Many common medications, such as pain relievers, cold and flu remedies, and digestive aids, are available over-the-counter.
You can purchase these without a prescription at most pharmacies.
Language Barriers and Communication
Language barriers can be a challenge when using pharmacies in China, especially if you don’t speak Mandarin. Here are some tips to help you communicate effectively:
Use Translation Apps
Apps like Google Translate or Pleco can be helpful for translating medication names and instructions.
Show the translated text to the pharmacist if needed.
Bring a Written Note
If you have specific medical needs, ask a Chinese-speaking friend or hotel staff to write a note explaining your requirements in Chinese.
Learn Key Phrases
Familiarize yourself with some basic Mandarin phrases related to pharmacy use. For example:
- 我要买药。 (Wǒ yào mǎi yào.) – I want to buy medicine.
- 请给我一个处方药。 (Qǐng gěi wǒ yīgè chǔfāng yào.) – Please give me a prescription medication.
- 我对…过敏。 (Wǒ duì … guòmǐn.) – I am allergic to…
Payment and Insurance
Most pharmacies in China accept cash and major credit cards.
However, it’s a good idea to carry some cash with you, especially in smaller, independent pharmacies.
Here are some points to consider regarding payment and insurance:
Payment Methods
- Major credit cards like Visa and MasterCard are widely accepted in chain pharmacies. Mobile payment options like WeChat Pay and Alipay are also popular.
- Independent pharmacies may prefer cash payments, so having some RMB on hand is advisable.
Insurance Coverage
If you have health insurance that covers medications, check if the pharmacy accepts your insurance provider. Hospital pharmacies are more likely to accept international health insurance.
Receipts and Reimbursement
Keep all receipts and ask for a fapiao (发票), an official receipt that may be required for insurance reimbursement.
If you need help with this, ask the pharmacist or hotel staff to assist you.
Dealing with Emergencies
In case of a medical emergency, it’s important to know what to do and where to go:
Emergency Numbers
The emergency number for medical assistance in China is 120. Call this number if you need an ambulance or urgent medical help.
Hospital Emergency Rooms
Head to the nearest hospital emergency room for immediate medical attention. Major hospitals in urban areas usually have English-speaking staff.
Carry Important Information
Keep a card with important medical information in both English and Chinese, including any allergies, medical conditions, and emergency contacts.
Conclusion
Using pharmacies in China can be straightforward if you are well-prepared and informed.
Understanding the different types of pharmacies, how to find them, and how to communicate your needs will help you navigate the healthcare system with confidence.
Whether you need prescription medications or over-the-counter remedies, this guide provides the essential information to ensure you get the care you need.