This guide aims to simplify the process and offer practical tips for finding doctors in China.
Relocating to a new country can be thrilling yet challenging, especially when it comes to healthcare.
For foreigners in China, finding a trustworthy doctor can be daunting due to language barriers and unfamiliar medical practices.
Understanding China’s Healthcare System
As covered in an earlier post, China’s healthcare system includes both public and private services.
Public hospitals are government-run and widely available, offering affordable healthcare.
However, the quality of care and English proficiency among staff can vary.
Private hospitals and clinics, especially those catering to expatriates, often provide higher quality care with English-speaking staff, but at a higher cost.
Types of Medical Facilities
Public Hospitals
These are the most common and affordable option. They are categorized into three tiers based on their size and the range of services they offer. Tier 3 hospitals are the largest and most comprehensive, often affiliated with medical schools.
Private Hospitals and Clinics
These facilities cater to expatriates and offer a higher standard of care with English-speaking staff. They are more expensive but provide a more comfortable experience.
International Hospitals
Located in major cities like Beijing, Shanghai, and Guangzhou, these hospitals offer world-class medical services with multilingual staff. They are the best option for those who prefer a familiar healthcare environment.
Specialty Clinics
These clinics focus on specific areas of medicine, such as dental care, dermatology, or pediatrics. They are often privately run and provide specialized care.
Steps to Finding a Doctor
Research Online
Use online resources to find doctors and medical facilities.
Websites like China Access Health and Expat Focus provide comprehensive lists of hospitals and clinics catering to foreigners.
Additionally, apps like Ping An Good Doctor and Chunyu Yisheng allow you to search for doctors based on your location and medical needs.
Ask for Recommendations
Join expat communities and forums to get recommendations from fellow expatriates.
Local WeChat groups can be valuable sources of information.
Visit International Hospitals
If you live in a major city, consider visiting an international hospital.
These hospitals are accustomed to treating foreigners and have English-speaking staff.
Some well-known international hospitals include:
- Beijing United Family Hospital
- Shanghai United Family Hospital
- Guangzhou United Family Hospital
Check Insurance Coverage
Ensure that the medical facility you choose is covered by your health insurance.
Many international hospitals have direct billing arrangements with major insurance providers, making the payment process smoother.
Language Assistance
If you visit a public hospital, consider bringing a Chinese-speaking friend or using a translation app to help with communication.
Some hospitals also offer translation services for a fee.
Making an Appointment
- Online Booking: Many hospitals and clinics offer online appointment booking through their websites or apps. This is a convenient way to secure a slot without the hassle of waiting in line.
- Phone Booking: You can also call the hospital or clinic to make an appointment. Be prepared to provide your personal details and a brief description of your medical issue.
- Walk-in Appointments: For non-emergency cases, you can visit the hospital and register at the reception. Be aware that this might involve long waiting times, especially in public hospitals.
What to Expect During Your Visit
- Registration: Upon arrival, you will need to register at the reception. Public hospitals require you to get a hospital card (就诊卡 jiùzhěnkǎ), which stores your medical records. Bring your passport for identification.
- Consultation: During the consultation, the doctor will assess your condition and may order tests or prescribe medication. In international hospitals, the consultation process is similar to what you might be used to in your home country.
- Payment: After the consultation, you will need to pay for the services. Public hospitals usually require payment upfront, while private and international hospitals may offer direct billing to your insurance provider.
- Follow-up: If follow-up visits are necessary, make sure to schedule them before leaving the hospital. Keep your hospital card and any medical documents safe for future reference.
Tips for a Smooth Experience
- Learn Basic Medical Terms in Chinese: Familiarize yourself with basic medical vocabulary to help with communication. Phrases like “I need a doctor” (我需要医生 wǒ xūyào yīshēng) and “Where is the hospital?” (医院在哪儿 yīyuàn zài nǎr) can be very useful.
- Carry Essential Documents: Always carry your passport, health insurance card, and any previous medical records when visiting a doctor.
- Be Patient: The healthcare system in China can be different from what you are used to. Be patient and polite, and don’t hesitate to ask for help if needed.
- Emergency Numbers: Keep a list of emergency numbers handy. The emergency number for medical assistance in China is 120.
Conclusion
Finding a doctor as a foreigner in China may seem challenging, but with the right resources and preparation, it can be a manageable task.
By understanding the healthcare system, researching your options, and utilizing available tools, you can ensure that you receive the medical care you need while living in China.
Stay informed, stay prepared, and don’t hesitate to seek help when needed.