Are you a foreigner who is living in China and need to buy some food products online? Then you know it can be challenging to find the food you want or to communicate with customer service.
In China, there are many apps such as Taobao, Jingdong, or Pinduoduo. However, all these apps are in Chinese and can be challenging to use if you do not know the language.
So, for those who just came to China or had a limited ability to understand Chinese, there is an app in English that you can use to buy groceries and brand-name appliances easily.
This app is called EYCA Expat Shopping.
EYCA Expat Shopping began on Taobao as a shop named “EasyChina.” It has sold over 100,000 products to over 40,000 customers in Mainland China, Hong Kong, Macau, and elsewhere.
As of last year, EYCA Expat Shopping launched on WeChat.
Why do we recommend that you use it?
- It is extremely simple to use:
There is no need to download or register: EYCA Shopping is a mini-shopping program based on WeChat. Users can start shopping right away after following the official account and entering their address.
It is entirely in English, including the user interface, customer service, and product descriptions.
- It can meet your food and appliance requirements:
EYCA Shopping is a place where you can find Indian, Russian food, South African food, Mexican food, US nutrition supplements, and even Halal food, as well as brand appliances such as Midea, Haier, TCL, and so on.
- It can help you save money on shipping:
Except for a few special items, all food items in EYCA have free shipping! (When the total price exceeds 199RMB, the shipping fee is automatically deducted). If you add the items to your shopping cart and submit them all at once; the cost will be waived!
- No need to worry about communication or after-sales service:
EYCA Shopping follows the “Customer First” principle. Furthermore, with a fantastic English customer service for both pre-sale and after-sale, whether you have a question about the products or a delivery issue, the staff will be there for you every step of the way.
Furthermore, EYCA has a 7-day no-questions-asked return policy and can assist customers in booking Kuaidi / Express service to your home to pick up the parcel if you have trouble sending goods back. Furthermore, even if you do not speak Chinese, they will communicate with the courier.
How to get and use EYCA Shopping?
Open the WeChat program and can scan the QR Code below (you will get 50RMB coupons):